Thank you for your recent purchase!
Registering your products is a relative short process and entitles you to one of the strongest warranties on the market.
To expedite the process, we ask that you have the following information readily available:
Order Number or ID
*The Lifetime warranty applies to all physical products purchased directly from latch.it. Our lifetime warranty covers damages during transit, missing items, manufacturer defects, and other potential defects on all latch.it products. During any active warranty, latch.it will replace products or parts of a product that prove defective because of improper material, workmanship under normal use/maintenance, and broken component under normal use. Latch.it will repair or replace broken parts with new or replacement parts.
*The warranty will not cover, damage of a product resulting from negligence, damage of a product resulting from unauthorized modification of the product, damage caused by natural disaster, theft or loss of the product
Not sure if we'll cover it? Contact us, we are always here to help!